|
Tree Patch tree replacement guarantee is
subject to the following conditions....
-
Your Tree Patch bill will
indicate whether your trees are covered by our replacement
guarantee and will indicate the term of the
guarantee. If the bill does not mention a
replacement guarantee then your trees are not
covered.
-
In general, The Tree Patch
offers a one year guarantee for trees grown on our farms
and transplanted with one of our tree spades directly to
and installed on your property. We do not guarantee
trees that are B&B (balled & burlaped),
containers, or wire baskets even if
they are installed with our tree spades. However,
exceptions are possible, and must be agreed upon prior to
tree installation and documented on the final bill issued
by Tree Patch.
-
To qualify for tree
replacement, your tree must be completely dead, for
example, no
remaining living branches. Final determination will
be made by Tree Patch personnel.
-
The Tree Patch is not
responsible to replace a guaranteed tree if it is found to
have died from any of the following causes: a. Lack of water. b. Mechanical damage
(mowers, trimmers, vehicles, etc) c. Animal, insect or
disease damage. d. Acts of nature. e. Fire, flood, erosion,
vandalism or theft. f. Herbicide or other
poisons.
-
The Tree Patch will make
every effort to replace your tree with a like size and
type tree. However, if this is not possible due to
availability, Tree Patch reserves the right to replace the tree with a
smaller
size and/or similar type tree of our choosing.
-
The Tree Patch does not
offer a replacement guarantee on customer owned trees relocated on a
customer's property or to a third party.
We have built our business based on
nearly 30 years of satisfied customers.
Thanks again for choosing The Tree Patch for
your landscaping needs. |